:root{--navy2:#001a5a;--navy:#0d4789;--blue2:#00509a;--blue:#007fc3;--cyan:#009bdb;--red:#b10d16;--sky:#e8f4fb;--skyline:#cfe3f3;--green:#2f8a57;--ink:#0f2346;--muted:#5e6e86;--soft:#f4f7fb;--line:#dde5ef;--onDark:#dcebf7;--onDarkSoft:#9fb6d8;--r:14px;--shadow:0 14px 36px #001a5a1f;--rail:240px}*{box-sizing:border-box}html,body{margin:0;padding:0}body{background:var(--soft);color:var(--ink);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Arial,sans-serif;font-size:15px;line-height:1.5}button,input,textarea{font:inherit;color:inherit}button:focus-visible,input:focus-visible,textarea:focus-visible{outline:2px solid var(--blue);outline-offset:2px}.btn{border:1.5px solid var(--line);cursor:pointer;background:#fff;border-radius:9px;padding:8px 12px;font-size:13px;font-weight:700}.btn:hover{background:var(--soft)}.btn.pri{background:var(--navy);border-color:var(--navy);color:#fff}.btn.pri:hover{background:var(--navy2)}.btn.sm{padding:6px 9px;font-size:12px}.btn:disabled{opacity:.55;cursor:not-allowed}.chip{border-radius:99px;align-items:center;padding:3px 8px;font-size:11.5px;font-weight:700;display:inline-flex}.chip.pend{color:#a45e1c;background:#fff1df}.chip.info{background:var(--sky);color:var(--blue)}table{border-collapse:collapse;width:100%;margin:8px 0}th,td{border-bottom:1px solid var(--line);text-align:left;padding:9px 12px;font-size:13px}th{color:var(--muted);background:#f8fafd;font-size:11.5px}tr:last-child td{border-bottom:0}#login{background:#fff;grid-template-columns:1.05fr .95fr;min-height:100vh;display:grid}.loginArt{background:linear-gradient(145deg,var(--navy2),var(--navy) 55%,var(--blue));color:#fff;justify-content:center;align-items:center;padding:48px;display:flex}.loginArtInner{max-width:520px}.loginArt img{width:100%;max-width:380px;height:auto;margin-bottom:38px;display:block}.loginArt h1{letter-spacing:-.04em;margin:0 0 14px;font-size:43px;line-height:1.05}.loginArt p{color:var(--onDark);max-width:38ch;font-size:16px}.loginForm{justify-content:center;align-items:center;padding:34px;display:flex}.loginBox{width:100%;max-width:360px}.loginBox img{width:100%;max-width:300px;height:auto;margin:0 auto 26px;display:block}.loginBox h2{text-align:center;color:var(--navy2);letter-spacing:-.03em;margin:0;font-size:27px}.loginBox .sub{text-align:center;color:var(--muted);margin:5px 0 26px}.cta{background:var(--navy);color:#fff;cursor:pointer;border:0;border-radius:10px;width:100%;padding:12px 14px;font-weight:750}.cta:hover:not(:disabled){background:var(--navy2)}.cta:disabled{opacity:.6;cursor:not-allowed}@media (max-width:850px){#login{grid-template-columns:1fr}.loginArt{display:none}}.appShell{min-height:100vh}.rail{width:var(--rail);background:var(--navy2);color:#fff;z-index:30;flex-direction:column;padding:20px 12px 16px;display:flex;position:fixed;top:0;bottom:0;left:0}.brand{border-bottom:1px solid #ffffff1a;align-items:center;gap:8px;margin-bottom:10px;padding:6px 6px 18px;display:flex}.brand img{width:100%;height:auto;display:block}.menuMovil{color:#fff;cursor:pointer;background:0 0;border:0;font-size:22px;display:none}.nuevo{text-align:center;background:var(--blue);color:#fff;border-radius:9px;margin-bottom:8px;padding:9px 12px;font-weight:750;text-decoration:none;display:block}.nuevo:hover{background:var(--blue2)}.nav{flex-direction:column;flex:1;gap:2px;display:flex;overflow:auto}.nav>a{color:#c3d2ea;border-radius:9px;padding:9px 12px;font-weight:650;text-decoration:none}.nav>a:hover{color:#fff;background:#ffffff14}.nav>a.sel{background:var(--blue);color:#fff}.globo{background:var(--red);color:#fff;border-radius:99px;margin-left:6px;padding:1px 7px;font-size:11px}.navGroup{letter-spacing:.09em;text-transform:uppercase;color:#7c93bd;padding:15px 12px 5px;font-size:10.5px;font-weight:800}.vacioNav{color:var(--onDarkSoft);padding:6px 12px;font-size:12px}.convItem{border-radius:9px;align-items:center;display:flex}.convItem a{color:#c3d2ea;white-space:nowrap;text-overflow:ellipsis;flex:1;min-width:0;padding:8px 10px;font-size:13px;text-decoration:none;overflow:hidden}.convItem:hover{background:#ffffff14}.convItem.sel{background:#ffffff1f}.convItem.sel a{color:#fff}.convItem button{color:var(--onDarkSoft);cursor:pointer;visibility:hidden;background:0 0;border:0;padding:4px 8px}.convItem:hover button{visibility:visible}.railFoot{border-top:1px solid #ffffff1f;padding:13px 10px 0}.railFoot b{font-size:13px;display:block}.railFoot span{color:var(--onDarkSoft);margin-bottom:8px;font-size:11.5px;display:block}.railFoot button{color:#fff;cursor:pointer;background:#ffffff12;border:1px solid #ffffff26;border-radius:8px;width:100%;padding:7px}.principal{margin-left:var(--rail);flex-direction:column;min-height:100vh;display:flex}.chat{flex-direction:column;height:100vh;display:flex}.mensajes{flex:1;width:100%;max-width:900px;margin:0 auto;padding:26px 32px;overflow:auto}.bienvenida h2{color:var(--navy2);letter-spacing:-.025em}.quickCards{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;display:grid}.quickCard{border:1px solid var(--line);text-align:left;cursor:pointer;background:#fff;border-radius:12px;min-height:96px;padding:13px}.quickCard:hover{border-color:#9fcbea;box-shadow:0 5px 16px #001a5a12}.qcTitle{color:var(--navy2);font-size:13.5px;font-weight:800}.qcText{color:var(--muted);margin-top:3px;font-size:11.5px}.burbuja{border-radius:var(--r);margin:12px 0;padding:12px 16px}.burbuja.usuario{background:var(--navy);color:#fff;white-space:pre-wrap;max-width:75%;margin-left:auto}.burbuja.bot{border:1px solid var(--line);background:#fff;overflow-x:auto;box-shadow:0 2px 8px #001a5a0a}.burbuja.bot h2,.burbuja.bot h3{color:var(--navy2);margin:12px 0 6px;font-size:15px}.accionesMsg{flex-wrap:wrap;align-items:center;gap:6px;margin-top:10px;display:flex}.herramienta{color:var(--muted);align-items:center;gap:8px;margin:6px 0;font-size:12.5px;display:flex}.punto{background:var(--cyan);border-radius:99px;width:8px;height:8px;animation:1s infinite latido}@keyframes latido{50%{opacity:.3}}.entrada{gap:10px;width:100%;max-width:900px;margin:0 auto;padding:14px 32px 20px;display:flex}.entrada textarea{border:1.5px solid var(--line);resize:none;background:#fff;border-radius:10px;flex:1;padding:11px 12px}.entrada textarea:focus{border-color:var(--blue);outline:none;box-shadow:0 0 0 3px #007fc31c}.reporte{flex-direction:column;gap:6px;width:100%;margin-top:8px;display:flex}.reporte textarea,.reporte input{border:1.5px solid var(--line);border-radius:10px;padding:9px 10px}.actions{flex-wrap:wrap;gap:8px;display:flex}.note{border-radius:10px;margin:10px 0;padding:11px 13px;font-size:13px}.note.bad{color:var(--red);background:#fbe9ea;border:1px solid #f0c4c7}.note.info{background:var(--sky);color:var(--navy);border:1px solid var(--skyline)}.wrap{width:100%;max-width:1050px;margin:auto;padding:26px 32px}.tituloPagina{color:var(--navy2);letter-spacing:-.025em}.block{border:1px solid var(--line);border-radius:var(--r);background:#fff;margin-bottom:16px;overflow:hidden}.blockHead{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:10px;padding:12px 18px;display:flex}.blockHead h3{color:var(--navy2);margin:0;font-size:14px}.blockBody{padding:14px 18px}.empty{text-align:center;color:var(--muted);padding:28px 18px}.s{color:var(--muted);font-size:12.5px}@media (max-width:850px){.rail{width:auto;padding:10px 14px;position:sticky;top:0;bottom:auto}.rail .nuevo,.rail .nav,.rail .railFoot{display:none}.rail.abierta .nuevo,.rail.abierta .nav,.rail.abierta .railFoot{display:block}.rail.abierta{position:fixed;inset:0;overflow:auto}.brand{border:0;justify-content:space-between;margin:0;padding:0}.brand img{width:110px}.menuMovil{display:block}.principal{margin-left:0}.chat{height:calc(100vh - 56px)}.mensajes,.entrada,.wrap{padding-left:16px;padding-right:16px}.quickCards{grid-template-columns:1fr}.burbuja.usuario{max-width:90%}}